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               Frequently Asked Questions   
              Have a plumbing or gas heating
                question? 
              Who is a landlord? 
                 
                In relation to domestic gas under the Gas Safety (Installation and Use)
                Regulations 1998 (GS(IU)R 98), a landlord is anyone who rents out a
                property that they own under a lease that is shorter than 7 years or
                under a licence . Regardless of whether you are a landlord under
                GS(IU)R 98 you may be considered a landlord under other related
                legislation. 
                 
                Landlords' duties apply to a wide range of accommodation, occupied
                under a lease or licence , which includes, but not exclusively: 
                 
                -     residential premises provided for rent by local
                authorities, housing associations, private sector landlords, housing
                co-operatives, hostels 
                -     rooms let in bed-sit accommodation, private households, bed and breakfast accommodation and hotels 
                -     rented holiday accommodation such as chalets,
                cottages, flats, caravans and narrow boats on inland waterways. 
                 
    
   
  What are my duties as a landlord in relation to gas safety? 
   
                As a landlord, you are responsible for the safety of your tenants. The
                Gas Safety (Installation and Use) Regulations 1998 deal with landlords’
                duties to make sure gas appliances, fittings and flues provided for
                tenants are safe. 
                 
   You are responsible for the maintenance and repair of
                flues,appliances and pipework which you own and have provided for your
                tenants use by a Gas Safe registered 
                engineer . Although there is no prescribed time frame for these duties,
                good practice would be the demonstration of regular, annual maintenance
                checks and subsequent repairs. 
                 
                You are also responsible for ensuring an annual gas safety check 
                is carried out  within 12 months of the installation of a new
                appliance or flue which you provide and annually thereafter  by a
                Gas Safe Registered engineer. You must keep a record of the safety
                check for 2 years and issue a copy to each existing tenant within 28
                days of the check being completed and issue a copy to any new tenants
                before they move in. 
                 
    
   
  What are my duties as a letting/management agent in relation to gas safety? 
   
                Landlords who use agents to manage properties need to ensure that the
                management contract clearly specifies who is responsible for carrying
                out the maintenance and safety check duties, and keeping associated
                records. If the contract specifies that the agent has responsibility
                then the same duties under the Gas Safety (Installation and Use)
                Regulations 1998 that apply to a landlord apply to you. 
                 
                In this situation an agent must arrange maintenance by a Gas Safe
                registered engineer link to external website[4] for all pipework,
                appliances and flues, which the landlord owns and provides for the
                tenants use. You must also arrange for an annual gas safety check to be
                carried out every 12 months by a Gas Safe registered engineer. You must
                keep a record of the safety check for 2 years and issue a copy to each
                existing tenant within 28 days of the check being completed and issue a
                copy to any new tenants before they move in. 
                 
    
   
  What should I do if I suspect that an appliance is unsafe? 
   
                It is illegal for anyone to use a gas appliance if they suspect it is
                unsafe. Turn the appliance off and do not touch it until it has been
                checked by a Gas Safe registered engineer link to external website[5]. 
                 
                If you suspect there is a gas leak you should immediately do the following: 
   
  ·         Call National Grid's Gas Emergency Freephone number: 0800 111 999 
   
  ·         Open all the doors and windows 
   
  ·         Shut off the gas supply at the meter control valve (if you know where it is) 
   
    
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                Do I have to use a gas safe registered engineer to complete gas work? 
                   
                Yes. The Gas Safety (Installation and Use) Regulations state that
                landlords must only use a Gas Safe registered engineer link to external
                website[6] for maintenance and safety checks on gas equipment they own
                and provide for tenants use in domestic premises. HSE advises that you
                check that the Gas Safe registered engineer is competent to work in
                that specific area of gas. This is clearly marked on the back of the
                engineer's Gas Safe Register registration card link to external
                website[7]. 
                 
    
   
  Should I provide my tenants with a Carbon Monouxide (CO) alarm? 
   
                HSE strongly recommends the use of CO alarms as one useful precaution
                to give tenants advance warning of CO in the property. Importantly
                alarms should not be regarded as a replacement for regular maintenance
                and safety checks by a Gas Safe registered engineer link to external
                website[8]. CO alarms cost between £20-£30 and can be purchased in most
                hardware shops. Before purchasing a CO alarm, always ensure it complies
                with British Standard EN 50291 and carries a British or European
                approval mark, such as a Kitemark. CO alarms should be installed and
                maintained in line with the manufacturer's instructions. 
                 
    
   
  What gas appliances do I have responsibilty for? 
   
                Any gas appliance that you own and provide for the tenant's use is
                included in your legal duties. If a tenant has their own gas appliance
                that you have not provided, then you have responsibilities for parts of
                the associated installation and pipework but not for the actual
                appliance. 
                 
                There are some good practice measures that you could adopt with appliances that tenants own: 
   
                1.     Send a reminder to the tenant that their
                appliances should be serviced and checked for safety each year by a Gas
                Safe registered link to external website[9], and where possible, offer
                to include these (at reasonable cost) within gas safety maintenance
                undertaken on your behalf. 
                 
                2.     At the start of the tenancy, advise the
                tenant of any flues or chimneys that are unsuitable for the
                installation of a gas appliance. You may also wish to consider
                regulating the installation of any appliance by a tenant through the
                conditions of the tenancy agreement. 
                 
                3.     It is also recommended to include all flues
                (e.g. chimneys) connected to gas appliances within your landlord's gas
                safety check, even where they do not serve appliances provided by the
                landlord. This may also help to fulfil other legal duties under the
                Health and Safety at Work etc. Act 1974. 
                 
    
   
  What checks should be done between tenancies? 
   
                You must visually check the property to see if the departing tenant has
                either removed appliances unsafely, or alternatively left behind their
                own appliance, which should either be removed or checked for safety by
                a Gas Safe registered engineer link to external website[10]. The
                opportunity should be taken to clarify appliance ownership prior to
                renting the property again. 
                 
                If you suspect that an appliance could have been tampered with, or
                there is the possibility of vandalism while a property remains empty,
                then HSE recommends you arrange for another gas safety check to be
                completed by a Gas Safe registered engineer before giving access to new
                tenants. 
                 
                Before you re-let the property you need to ensure that all appliances
                are safe and have an up to date landlord's gas safety record (a copy of
                which needs to be given to the new tenant); it is also good practice to
                arrange for the pipework to be inspected and tested for soundness. 
               
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                How far do I have to go if the tenant prevents access for gas safety check? 
                 
                A landlord has to show that they took all reasonable steps to comply
                with the law. HSE recommends the following best practice in these
                circumstances and strongly advises that a record be kept of all
                correspondence with the tenants: 
                 
                -
                         leave the tenant a
                notice stating that an attempt was made to complete the gas safety
                check and provide your contact details; 
                 
                -
                         write to the tenant
                explaining that a safety check is a legal requirement and that it is
                for the tenants own safety. Give the tenant the opportunity to arrange
                their own appointment; 
                 
                -
                         HSE inspectors will
                look for at least three attempts to complete the gas safety check,
                including the above suggestions; however the approach will need to be
                appropriate to each circumstance. It would ultimately be for a court to
                decide if the action taken was reasonable depending upon the individual
                circumstances. 
                 
                -
                         It is a good idea to include arrangements for access in the tenancy agreement. 
                 
    
   
  What should I do if my tenants heating and hot water has been turned off due to gas safety check  or maintenance ? 
   
                If a gas appliance has been switched off by a Gas Safe registered
                engineer it is because it is unsafe and
                should not be used. No matter how inconvenient the situation is for the
                tenant such action helps to ensure their safety. If a heating appliance
                has been disconnected then you must provide your tenant with emergency
                heating, for more information on this contact your local authority  whilst arranging for appropriate remedial work
                by a Gas Safe registered engineer. 
                
                
                
                
               
              My tenant shares the  property in return for ‘rent’ (sub-letting) 
               
                As the original landlord you are still  responsible for gas safety checks. You cannot transfer this responsibility to  your tenant who is sub-letting. If your property is wholly sub-let, your  contract with your tenant must clearly allocate the responsibility for  completing the gas safety check. 
               
              I have a family member  staying rent-free in my home 
               
                Although a gas safety check is not required  under the regulations, HSE strongly recommends that you maintain and service  gas appliances as recommended by the manufacturer. 
               
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              I employ domestic  staff, who live in my home.  
              You are classed as a landlord, so you need to  arrange an annual gas safety check. 
               
              I have a lodger who  pays me rent 
               
                You are classed as a landlord, so you need to  arrange an annual gas safety check. 
               
                I allow students to  stay with me for short periods, such as exchange trips 
               
                If a student stays with you for short periods  and you are paid for things such as the students’ food, then you take on the  duties of a landlord and must arrange for regular gas safety checks. 
               
              My property is empty 
               
                You must ensure that all appliances/flues are  safe and have an up to date gas safety check record to be provided for the new  tenants before they move in. 
               
                I own a shop and rent  out the flat above 
               
                Domestic gas duties apply to the flat, so you  must arrange an annual gas safety check. 
               
              How often do I need to  arrange a gas safety check? 
               
                You must ensure that a gas safety check is  done every year on each gas appliance/flue. Before any new lease starts, you  must make sure that these checks have been done within one year before the  start of the lease date.  
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